Privacy Policy

Travel Duniya ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you use www.travelduniya.co.in.

1. Information We Collect

• Account information: name, email address, phone number, and password, when you create an account.
• Booking information: passenger names, dates of birth, gender, passport/ID details (for international travel), and travel preferences, collected at the time of booking.
• Contact information: mobile number, WhatsApp number, and email address, used to send booking confirmations and e-tickets.
• Payment information: we do not collect or store your card, UPI, or banking details. Payments are processed directly by CCAvenue, our PCI-DSS certified payment gateway partner.
• Usage data: pages visited, searches performed, and device/browser information, collected automatically to improve our service.

2. How We Use Your Information

• To search, quote, and complete flight bookings on your behalf via our travel technology partner (TBO).
• To send booking confirmations, e-tickets, and travel updates via email and WhatsApp.
• To provide customer support for bookings, changes, and cancellations.
• To comply with legal and regulatory requirements, including those imposed by airlines and government authorities.
• To improve our website and services based on usage patterns.

3. Sharing of Information

We share the minimum necessary passenger and booking information with:

• Airlines and our travel technology partner (TBO), to complete and manage your booking.
• CCAvenue, solely to process your payment securely.
• Supabase, our database provider, to securely store your account and booking records.

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We use industry-standard security measures, including encrypted connections (HTTPS/SSL) and access-controlled databases, to protect your information. Payment transactions are secured with 256-bit SSL encryption via CCAvenue.

5. Data Retention

We retain your booking and account information for as long as your account is active, or as needed to comply with legal, tax, and airline-related record-keeping obligations.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by emailing us at Travduniya@gmail.com. Please note that some information may be required to be retained for completed bookings as per airline and regulatory requirements.

7. Cookies

We use essential cookies to keep you logged in and to remember your search preferences. We do not use cookies for third-party advertising.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated "Last updated" date.

9. Contact Us

For any privacy-related questions, please contact us at Travduniya@gmail.com or visit our Contact Us page.